“Although we have not yet had our holiday I am very concerned by the content of some reviews. We had to cancel our holiday in France when restrictions were introduced and, fearing a rush, contacted Vaaroom.
Sharon could not have been more helpful in finding us a van and making a booking. When, after a few days, I had not received the promised email and documentation I telephoned again. Once again, I received a prompt response to my message and the documents were sent through with a request that I confirm, by e mail, that they had been safely received.
I have experienced nothing but courtesy and efficiency so far at what must be a very busy and trying time. I am optimistic that we will enjoy a great time in Scotland-thank you in anticipation!”
Keith and Maggie
“Following my earlier review my first contact with Vaaroom’s Kelty depot was to request a possible earlier collection. The positive response to this request was mirrored in our face to face contact with Maria and Ali and after a constructive handover we were sent on our merry way.
Although we had taken much of our own equipment (always needing sharp knives) it soon became apparent that the level of equipment made our own quite unnecessary and we enjoyed a truly blissful and, as Maria had anticipated, memorable fortnight with the return being just as welcoming and straightforward as the collection.
During our tour we came across many who, like us, had converted European travel plans when quarantine was introduced.
If, as a result, some dealings with Vaaroom had been a little clunky in response to a surge in demand, that was only to be understood.
We spent much time while we were away planning our future travels and engagement with Vaaroom which, together with the several recommendations we gave along the way, is, we hope, an articulate representation of our satisfaction”.
Thank you so much Keith & Maggie for your great feedback & for writing this for us. We look forward to welcoming you back on another great adventure with us!